How do you see communication and critical thinking impacting your future role as a leader in the workplace?
Businesses in the US and UK suffered from a US$37 billion loss due to misunderstanding and poor communication caused by the employees.
As a leader, we need to make sure that our employees are fluent in communication skills to prevent the incident from happening. Fluency can be one of the beneficial characteristics in the workplace. Employees who are good at communicating can get their ideas clearly to their colleagues and prevent misunderstanding. Those who are poor in communication can participate in communication skills training.
At the same time, both the leaders and employees need to have good critical thinking. Critical thinking builds confidence in our communication. It is where we can logically connect ideas, scrutinize and evaluate arguments, find inconsistencies and errors in our work and the others.
Critical thinking is not only important to the leaders but to the employees too as to ensure we make the best decision all the time.
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